How long does it take to go live?
A warehouse can be scanning within a day. We create your workspace, load your item master, print your first labels and train the floor team in a single session. Counter billing, job cards and Zoho sync are usually switched on over the following week, once your branches and item mappings are set up.
Do we have to use Zoho?
No. Zoho Books is optional and module-gated. Dealers billing through a manufacturer's DMS use the SAP invoice match instead, and some clients run the warehouse modules with no accounting integration at all. If you do use Zoho, items and contacts stay authored in Zoho and sync into StockGenie — we never create them behind your back.
Is our data separated from other dealers?
Yes, at the database level. Every dealership runs in its own dedicated database rather than sharing tables with other clients, so there is no scenario in which a query returns someone else's stock or invoices. Within your own workspace, access is further scoped by role, module and branch.
What hardware do we need?
A label printer and, ideally, a wired or Bluetooth barcode scanner. Everything else runs in a normal browser on the PCs you already have. Where a scanner isn't practical, every scanning screen also accepts a phone camera or typed entry, so a stocktake can be done from a phone.
What happens if the internet drops mid-dispatch?
Scans are written as they happen rather than batched at the end, so a dropped connection costs you the scans in flight, not the session. Operations that mint a number — bills, invoices, credit notes — fix that number before pushing to Zoho, so retrying after an outage links the existing document instead of creating a duplicate.
Can it connect to our other systems?
Yes. APIs are in place to connect StockGenie Pro with any ERP, DMS or accounting system. Zoho Books and Zoho Inventory are supported today for invoices, credit notes, transfer orders and stock, and Hero dealers can pull HMCL packing slips and statements straight from the dealer portal.
Can the floor team use it in their own language?
Yes. Every scanning screen switches between English, Tamil, Telugu, Kannada, Malayalam and Hindi, and the cover label can print the customer's name in the local script.
Can we start with one part of it?
Yes — that's what the modular plan is for. Most dealers start with inward, labelling and outward, because that is where the errors cost the most, then add the retail counter, job cards or analytics later. Modules are switched on per company, so nobody sees a screen you haven't bought.
